Today the Director of USCIS, Alejandro Mayorkas, outlined the agency’s priorities and goals for 2011.
Goal 1: To strengthen the immigration system’s national security safeguards and combat fraud. We have no mission more important than guarding against those who might seek access to the United States to do our nation harm.
Goal 2: To improve agency operations and customer service. Of course, the critical program that we have to accomplish this strategic goal is the deployment of our transformation effort. And at the end of this year we intend to deploy “Release A” of that effort, which is an agency-wide effort to move our immigration services from a paper based system to an electronic environment.
Goal 3: To promote quality and consistency in the administration of our immigration laws.
Goal 4: To promote citizenship and immigrant integration. We are leading the citizenship public education and awareness initiative, a nationwide Congressionally funded program to promote both the values of the U.S. citizenship and the free educational resources available to eligible, lawful permanent residents.
Goal 5: To increase agency transparency and public engagement and to continue on the record all that we have established in this past year of engaging with the public. We will, for example, expand our multilingual public engagement offerings and increase our engagements with the underserved and the vulnerable.
For more information about these goals, or for the “Question and Answer Session” please visit: Press Conference Transcript